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July 12, 2016



WELSH WATER customers have been cheated of more than a quarter of a billion pounds.

That’s the conclusion of a Rebecca Television investigation into Glas Cymru, the company which owns Welsh Water.

Glas Cymru was set up in 2001 as a not-for-profit business claiming to exist solely for the benefit of its customers.

Since then consumers have paid nearly £8,500 million in bills.

Glas Cymru has given them a cash “dividend” of just £150 million over the same period — less than 2 per cent of the total.

Rebecca Television believes they should have received at least a further £250 million — equivalent to roughly £300 for every customer.

The analysis also demonstrates that the real winners in the Glas Cymru saga have been the members of the board.

They’ve taken millions out of the business when their counterparts in Scotland and Northern Ireland have been satisfied with modest payments.


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